FREE SHIPPING        |        $5 OFF ORDERS $19+  CODE: MDSK5        |       $8 OFF ORDERS $69+  CODE: MDSK8        |       FREE GIFTS         

FAQ

HELP CENTER
1.HOW MUCH IS SHIPPING?
We offer free worldwide shipping on all of our orders for both, new and recurring customers.
2.DO YOU SHIP WORLDWIDE?
Yes, we ship our orders worldwide to a total of 220 countries.
3.HOW LONG BEFORE MY ITEMS ARRIVE?
Our products come from our own factory, so the parcel usually arrives at your doorstep within 7-50 days of your order. In rare cases, it may take longer. Factors such as shipping bottlenecks and customs delays can affect delivery times.
 If your items take longer than 60 days to arrive we will fully refund your order.
4.WHAT ARE MY DELIVERY OPTIONS?
We currently only offer standard shipping option, orders are free, and some logistics providers charge 50%..
5.WHY DID I ONLY RECEIVE PART OF MY ORDER?
We ship our items from multiple locations overseas, so orders with multiple items may arrive separately and at slightly different times.
6.WHAT SHIPPING PROVIDER DO YOU USE?
You can expect to receive your package(s) through your local carrier once it passes through customs. Times will vary depending on multiple factors, including seasonality, backlog, and the speed of your local carrier.
7.WILL I HAVE TO PAY ANY CUSTOMS FEES?
We are confident that there will be no customs fees. However, we are not responsible for customs fees or import duties. If any such costs are required, it is the buyers' responsibility to pay the balance.
8.HOW DO I TRACK MY PARCELS?
You can track the parcel via the email we sent you. We also have a link to our Track order page on our Navigation bar or https://www.17track.net/en.
9.TRACKING NUMBER IS NOT WORKING, WHY?
Tracking usually takes 2-10 days before it starts showing any data.